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04 / People · AI enablement

The tool arrives. The learning continues.

Alongside building solutions, I help other people use AI in their everyday work. I have trained 100+ professionals in applied AI tools and practices.

The question

What do people need beyond access to use AI in their work?

The workflow at a glance
My role

Training and leadership of a three-person team.

Context

Accenture · applied AI tools and practices

Scope

100+ professionals trained in AI tools and practices.

01 / The work

The conditions to experiment and learn.

The work involves tools such as ChatGPT and Claude Code, alongside the conditions needed to use them: setup, licences and safe usage practices.

My role includes training and supporting a three-person team, with attention to delivery quality and technical development.

02 / Communication

Connect the tool to specific applications.

I also share updates with directors about applications of these tools. The conversation needs to move from the technology's name to the activities it can support.

This connects with implementation work: questions about tools and working practices arise alongside requirements, documentation, development and testing.

03 / The reach

Training is one part of adoption.

Training reached 100+ professionals. The work also involves supporting the tools and environment, and helping the team develop its technical skills.

What interests me is what happens after the first introduction: whether people have access, understand the constraints and can apply what they have learned to their work.

Next project

Accounts payable: ~90% of the workflow automated in the first branch.